Nov-Dec 2009

Features

The 2009 EHR User Satisfaction Survey: Responses From 2,012 Family Physicians

Robert L. Edsall; Kenneth G. Adler

Ten Steps to a Patient-Centered Medical Home

Anton J. Kuzel

"Vital Signs" for Assessing Your Practice's Financial Health

Keith C. Borglum

Departments

From the Editor

Step-by-Step Practice Transformation
Robert L. Edsall

Opinion

Creating a High-Quality, Low-Cost Health Care System: Lessons From Grand Junction, Colorado
Roger C. Shenkel ; Greg Reicks

Practice Pearls

• Ensure Smooth Phone Triage of Flu Patients • Chalk Up This Idea In Your Practice • Respond Calmly to Anxious Patients • Connect to Your Patients With Facebook • Lengthen the Life of Your Laptop Battery • Divide Workload Fairly for Covering Physicians

Coding & Documentation

• H1N1 Vaccincations • H1N1 Sick Visits • Medicare's Limiting Charge

The Last Word

What If Quiznos Were Run Like Health Care?
Timothy Laird

About the CME Quiz

AAFP members and FPM subscribers can take the CME quiz online at http://www.aafp.org/fpmquiz.

Disclosure

All editors and editorial advisory board members in a position to control content for this activity, FPM journal, are required to disclose any relevant financial relationships. View disclosures.

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