Nov-Dec 2009

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The 2009 EHR User Satisfaction Survey: Responses From 2,012 Family Physicians

Ten Steps to a Patient-Centered Medical Home

"Vital Signs" for Assessing Your Practice's Financial Health


From the Editor

Step-by-Step Practice Transformation
Robert L. Edsall


Creating a High-Quality, Low-Cost Health Care System: Lessons From Grand Junction, Colorado
Roger C. Shenkel ; Greg Reicks

Practice Pearls

Ensure Smooth Phone Triage of Flu PatientsChalk Up This Idea In Your PracticeRespond Calmly to Anxious PatientsConnect to Your Patients With FacebookLengthen the Life of Your Laptop BatteryDivide Workload Fairly for Covering Physicians

Coding & Documentation

H1N1 VaccincationsH1N1 Sick VisitsMedicare's Limiting Charge

The Last Word

What If Quiznos Were Run Like Health Care?
Timothy Laird

About the CME Quiz

AAFP members and FPM subscribers can take the CME quiz online at


All editors and editorial advisory board members in a position to control content for this activity, FPM journal, are required to disclose any relevant financial relationships. View disclosures.



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