NOVEMBER / DECEMBER 2010

Commitment to success, engagement from all concerned and a shared interest in continuing improvement can take you far.

Here's what to look for – and what to avoid.

Using the recurring-calendar-event function in Microsoft Outlook, this practice created a systematic approach that ensures patient refills on the day they're due.

A well-organized workflow will save you time, money and aggravation.

For the unwary, inefficiency can become a way of life

The medical home and the accountable care organization need each other.

Anticoagulation management | Site of service for initial hospital care | Billing separate services for OB patients

Stop playing phone tag with patients | Apply petroleum jelly to lesions before treatment | Receive feedback gracefully | Reducing phone tie-ups associated with open access

Sometimes, what matters most is how far a patient has come.