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MAY / JUNE 2011

Articles

Registries Made Simple

BRUCE BAGLEY, JASON MITCHELL

Organizing chronic illness care with a registry will streamline your workflow, improve patient outcomes and provide data for quality improvement.

Keys to High-Functioning Office Teams

ANTON J. KUZEL

Trying to do it all yourself is not only unwise but increasingly impractical.

Encouraging Patients to Change Unhealthy Behaviors With Motivational Interviewing

ELIZABETH E. STEWART, CHESTER FOX

This simple interviewing technique is designed to stimulate patients' desire to change and give them the confidence to do so.

An Organized Approach to Chronic Disease Care

ROBERT K. LYON, JAMES G. SLAWSON

Delivering better chronic disease care is a team sport that requires a clear game plan.

From the Editor

Special Issue: Chronic Illness Care

Robert Edsall

You need teamwork, data and a new approach to involving your patients.

Opinion

Why I Let My Patients See My Notes

Douglas Iliff

A $1.5 million study is underway to determine whether this practice is a good idea. Spoiler alert: It is.

Letters

Coding & Documentation

CODING & DOCUMENTATION

Cindy Hughes

Pap smear collections | Driving assessments | Pediatric nutritional education

Practice Pearls

PRACTICE PEARLS

Lani Stover, Mary Fairbanks, Tom N. Edwards

Provide patients with a clear timeline regarding lab results | Whistle to calm children during ear exams | Keep legible notes to defend against malpractice | Ask new patients how they heard about your practice | Request payment at check-in

The Last Word

My Favorite Patient of the Day

Sweety Jain

Defiant, defensive and depressed, he was the highlight of my day.

Resources

CME Quiz (AAFP members and print subscribers only)

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