Articles
Understanding the New 60-Day Overpayment Rule
Federal regulations for identifying and reimbursing Medicare overpayments impose new obligations you can't afford to ignore.
Seven Principles for Improving Service and Patient Satisfaction
A systematic approach that follows these seven principles can help you translate patient feedback into improved service.
Encouraging Children's Literacy in Your Practice
Providing free books to your youngest patients can improve literacy and patient satisfaction.
Improving Blood Pressure Control With Strategic Workflows
Setting a goal, identifying the right patients, and implementing team care can help bring hypertension under control.
Four Coding and Payment Opportunities You Might Be Missing
You're likely already doing the work, so why not get paid for it?
From the Editor
Employed Practice
Maximizing Your Medical Assistant's Role
Delegation, technology, and training enabled our MAs – and doctors – to grow.
Coding & Documentation
CODING & DOCUMENTATION
New-patient history requirements | Prolonged clinical staff services | Incident-to diagnostic testing
Practice Pearls
PRACTICE PEARLS
Change your phone message to reduce ER visits | Standardize vaccine storage for efficiency and temperature control | Texting patients and complying with HIPAA
The Last Word
Physician Burnout and the Other Reversible Diastolic Dysfunction
Is physician burnout a heart issue?