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SEPTEMBER / OCTOBER 2018

Articles

Four Evidence-Based Communication Strategies to Enhance Patient Care

WILLIAM E. CAYLEY, JR.

These communication skills will increase patient engagement and satisfaction without slowing you down.

How Service Agreements Can Improve Referrals and Shrink the Medical Neighborhood

BERDI H. SAFFORD

Defining expectations with consultants can make referrals easier for both you and your patients.

10 Ways to Keep Your Quality Improvement Team Motivated

CATHRYN B. HEATH, ELIZABETH C. CLARK, JENNA HOWARD

Assembling a dedicated QI team is only half the challenge. Here's how to build and sustain their momentum.

How to Excel at Access — and Why It Matters

TERRY “LEE” MILLS

Patients do better and cost less when they have ready access to primary care, but could your practice be thinking about access all wrong?

SPPACES: Medical App Reviews

Six Mobile Apps to Get Patients Started Exercising

DAVID REBEDEW

Patients have many reasons for not being active. These apps can help push past some of those obstacles.

From the Editor

Opinion

The Case for Medical Chaperones

ALLEN L. PIMIENTA, RACHEL E. GIBLON

It's time for more discussion about how best to incorporate chaperones in primary care.

Coding & Documentation

CODING & DOCUMENTATION

CINDY HUGHES

INITIATING VISITS FOR CHRONIC CARE MANAGEMENT | FLU VACCINE CODING | FISH HOOK REMOVAL

Practice Pearls

PRACTICE PEARLS

Jay Mercer, Michael D. Jacobson

ADD A MONITOR TO IMPROVE YOUR PRODUCTIVITY | FORGET THE “FEEDBACK SANDWICH” | WIPE YOUR COMPUTER CLEAN, LITERALLY | TRACK YOUR TIME TO LOOK FOR EFFICIENCIES

The Last Word

How to Have a Good Goodbye

J. LEBRON MCBRIDE

When it's time to move on because of a new job, retirement, or a life change, these six things can help you say goodbye well.

Resources

CME Quiz (AAFP members and print subscribers only)

Disclosure: All editors and editorial advisory board members in a position to control content for this activity, FPM journal, are required to disclose any relevant financial relationships. View disclosures.

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