Articles
Emotional Intelligence: Five Ways to Have Better Interactions and Improve Your Work Life
These simple tools can help you respond effectively when you feel emotionally hijacked by difficult people or circumstances.
Building an Outdoor Urgent Care Clinic During a Pandemic: One Clinic's Experience
When an infectious disease outbreak strikes, an outdoor clinic can reduce the risk of transmission and conserve personal protective equipment.
Creating Intentional Professional Connections to Reduce Loneliness, Isolation, and Burnout
Pretending we have it together and can do it all on our own is the fastest way to professional isolation and burnout. Fortunately, there's a better way.
Countdown to the E/M Coding Changes
The biggest changes in evaluation and management coding since 1997 will take effect Jan. 1, 2021. It is time to prepare for them now.
From the Editor
Racism in Health Care: Creating a More Equitable Health Care Experience
Imagine how it would feel to walk into a doctor's office and see that everyone else looks different from you.
Coding & Documentation
Special COVID-19 edition
CODING FOR COVID-19 WHEN TESTING ISN'T AVAILABLE | COVID-19 DIAGNOSIS CODES FOR RECOVERED PATIENTS | CODING COVID-19 SYMPTOMS THAT LINGER | DIAGNOSIS CODES FOR COVID-19 ANTIBODY TESTING | CPT CODES FOR COVID-19 ANTIGEN TESTING
Practice Pearls
PRACTICE PEARLS
PROVIDE PATIENT LETTERS DESCRIBING THE DIAGNOSIS RATHER THAN THE NEED FOR ACCOMMODATION | REDUCE PAIN OF DELTOID INJECTION | TEST YOUR STAFF'S PHONE ETIQUETTE BY CALLING YOUR OWN OFFICE | PREVENT STAFF BURNOUT DUE TO COVID-19
The Last Word
How to Handle Misinformation in the Age of Dr. Google
Sometimes the medical information patients find on the internet is correct. But when it's not, we need to practice a new skillset.
Funded Educational Content
Keys to High-Quality, Low-Cost Care: Empanelment, Attribution, and Risk Stratification
Understand attribution and alignment methodologies in VBP arrangements to know which patients are assigned to you. Use empanelment and risk stratification to better understand where to expend a practice's care management and care coordination resources.