September/October 2020

Features

Emotional Intelligence: Five Ways to Have Better Interactions and Improve Your Work Life

Nicole A. Eull

Building an Outdoor Urgent Care Clinic During a Pandemic: One Clinic's Experience

David Garcia; Esther Guard; Krystal Thumann

Creating Intentional Professional Connections to Reduce Loneliness, Isolation, and Burnout

Mark H. Greenawald

Countdown to the E/M Coding Changes

Keith W. Millette

Departments

From the Editor

Racism in Health Care: Creating a More Equitable Health Care Experience - Free Full Text
Sarina B. Schrager

Supplement

Maternal Immunization Task Force for Pregnant Women: A Call to Action - Free Full Text

Keys to High-Quality, Low-Cost Care: Empanelment, Attribution, and Risk Stratification

Practice Pearls

• Provide patient letters describing the diagnosis rather than the need for accommodation • Reduce pain of deltoid injection • Test your staff's phone etiquette by calling your own office • Prevent staff burnout due to COVID-19

Coding & Documentation

• Coding for COVID-19 when testing isn't available • COVID-19 diagnosis codes for recovered patients • Coding COVID-19 symptoms that linger • Diagnosis codes for COVID-19 antibody testing • CPT codes for COVID-19 antigen testing

The Last Word

How to Handle Misinformation in the Age of Dr. Google
Sanford J. Brown

About the CME Quiz

AAFP members and FPM subscribers can take the CME quiz online at http://www.aafp.org/fpmquiz.

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