Emotional Intelligence: Five Ways to Have Better Interactions and Improve Your Work Life

NICOLE A. EULL

These simple tools can help you respond effectively when you feel emotionally hijacked by difficult people or circumstances.

Building an Outdoor Urgent Care Clinic During a Pandemic: One Clinic's Experience

DAVID GARCIA, ESTHER GUARD, KRYSTAL THUMANN

When an infectious disease outbreak strikes, an outdoor clinic can reduce the risk of transmission and conserve personal protective equipment.

Creating Intentional Professional Connections to Reduce Loneliness, Isolation, and Burnout

MARK GREENAWALD

Pretending we have it together and can do it all on our own is the fastest way to professional isolation and burnout. Fortunately, there's a better way.

Countdown to the E/M Coding Changes

KEITH W. MILLETTE

The biggest changes in evaluation and management coding since 1997 will take effect Jan. 1, 2021. It is time to prepare for them now.

Racism in Health Care: Creating a More Equitable Health Care Experience

Sarina Schrager

Imagine how it would feel to walk into a doctor's office and see that everyone else looks different from you.

Special COVID-19 edition

CINDY HUGHES

CODING FOR COVID-19 WHEN TESTING ISN'T AVAILABLE | COVID-19 DIAGNOSIS CODES FOR RECOVERED PATIENTS | CODING COVID-19 SYMPTOMS THAT LINGER | DIAGNOSIS CODES FOR COVID-19 ANTIBODY TESTING | CPT CODES FOR COVID-19 ANTIGEN TESTING

PRACTICE PEARLS

Corey Lyon, David Scheiner, Gloria Scheiner, Marci Scheiner, Richard J. Sagall

PROVIDE PATIENT LETTERS DESCRIBING THE DIAGNOSIS RATHER THAN THE NEED FOR ACCOMMODATION | REDUCE PAIN OF DELTOID INJECTION | TEST YOUR STAFF'S PHONE ETIQUETTE BY CALLING YOUR OWN OFFICE | PREVENT STAFF BURNOUT DUE TO COVID-19

How to Handle Misinformation in the Age of Dr. Google

SANFORD J. BROWN

Sometimes the medical information patients find on the internet is correct. But when it's not, we need to practice a new skillset.

Maternal Immunization Task Force for Pregnant Women: A Call to Action

INTRODUCTION

Keys to High-Quality, Low-Cost Care: Empanelment, Attribution, and Risk Stratification

Understand attribution and alignment methodologies in VBP arrangements to know which patients are assigned to you. Use empanelment and risk stratification to better understand where to expend a practice's care management and care coordination resources.