Navigating dual roles requires a deliberate set of tools and a strategy to build new leadership muscles.
“Leadership is not about being in charge. It is about taking care of those in your charge.”
— Simon Sinek1
It’s 8:00 a.m., and your first patient just arrived. By noon, you’ve navigated multiple complex cases, comforted a patient’s grieving spouse, and fielded a dozen portal messages. But your day is far from over. At 12:30 p.m., you’re expected in a leadership meeting to review clinical performance metrics and finalize next quarter’s budget plan before you return to the clinic midafternoon to see a few more patients. All in a day’s work.
While all physicians are leaders,2 many of us at some time in our career will feel called to take on specific administrative leadership roles, such as lead clinic physician, medical director, or chief medical officer, in addition to ongoing clinical work. Often, this is because we feel we have something important to offer beyond the exam room or we are seeking greater professional influence, variety, or opportunity to use our unique skills.
This article explores the professional realities of this dual-role leadership and offers practical insights on how to succeed in both worlds without losing your way — or your why. It also includes some coaching questions to clarify your readiness for administrative leadership.
KEY POINTS
- Family physicians are uniquely positioned to serve as clinical and administrative leaders because of their broad training, clinical experience, relational orientation, and population health perspective.
- Successfully navigating these dual roles requires the ability to shift your perspective from micro (the immediate needs of patients and the care team) to macro (the long-term needs of the population and system).
- Tools such as time blocking, adapting communication styles, and setting boundaries can help physicians manage dual responsibilities along with building new leadership competencies and seeking mentorship.
THE CASE FOR DUAL ROLES: WHY HEALTH CARE NEEDS MORE PHYSICIAN ADMINISTRATORS
The health care landscape has become increasingly complex. Systems are expanding, regulations are evolving, technology is exploding, and finances are tightening. In this environment, there’s an urgent need for physician leaders who understand not only the intricacies of patient care but also the levers of system change, such as value-based care, clinical quality improvement, patient safety, evolving care models, and meaningful use of technology. Each of these areas require certain skills, but also a certain perspective. A skilled physician who understands the downstream consequences of administrative actions can help the organization make smarter decisions that are patient- and community-focused and that lead to more efficient system-level changes, whether that “system” is a single practice or a large multispecialty organization.
Read the full article
Get immediate access, anytime, anywhere.
Choose a single article, issue, or full-access subscription.
Earn up to 5 CME credits per issue.
