Creating a High-Performing Clinical Team

L. Gordon Moore

Delivering top-notch care requires more than individual skill and motivation.

EHRs in the Exam Room: Tips on Patient-Centered Care

William Ventres, Sarah Kooienga, Ryan Marlin

With a thoughtful approach, you can maintain your focus on the patient.

Patient Balances: Getting to the Root of the Problem

Kristen Dillon

In less than a year, this practice cut its accounts receivable in half by changing its approach to billing.

Implementing Open-Access Scheduling in an Academic Practice

Jeffrey R. Steinbauer, Karla Korell, Jennifer Erdin, Stephen J. Spann

This group overcame staffing complexities on the road to open access.

How Consumer-Driven Health Plans Will Affect Your Practice

Brandi White

This new way of paying for health care could realign the doctor-patient relationship and reduce the role of third-party payers, but only if it’s done right.

Fishing for ‘Pearls’

Robert Edsall

You can turn practice tips into money and fame (well, a little of each, anyway).

Disabled … or Otherwise Enabled?

James Glazer

Family physicians have become the arbiters of disability, and it’s a tough job.

Medicare Part D

Rekindling the fire, continued

Medical necessity and level-IV visits

Jeffrey J. Sourbeer

NEWS & TRENDS

Aetna makes it official: no more bundling of E/M codes | Medicare pilot uses care coordinators to manage patients' chronic disease | Internists predict “impending collapse of primary care” | EHR adoption could be slower than expected | FPs implement new approaches to care |...

CODING & DOCUMENTATION

Cindy Hughes

Hospital admission following an office visit | When PAs perform minor surgical procedures | Emergency office services | ICD-9 code for tick removal | Immunizations at a preventive visit | Performing and interpreting X-rays

PRACTICE PEARLS

Create a coding resource guide | Benchmark for success | Allot salaries and distributions correctly | Promote professionalism | Reduce your malpractice risk

What to Do When the Thrill Is Gone

J. LeBron McBride

With a little soul-searching, you can conquer boredom in your life and work.