Simple Tools to Increase Patient Satisfaction With the Referral Process

ROBERT K. JARVE, DAVID W. DOOL

In six steps, you can make your referrals more efficient and please patients in the process.

Rethinking Your Approach to Prescription “Refills”

PETER TEICHMAN, ANNE TEICHMAN

Treating every prescription as a new prescription encourages appropriate care, decreases practice costs and reduces medicolegal risks.

Is Your Practice at Risk for Fraud?

Carolyn L. Hartwell, Susan S. Lightle, Randall K. Domigan

Without reasonable controls, you may be inviting embezzlement.

Communicating Bad News to Your Patients

JERRY L. OLD

How you share the news can have a lasting effect on your patients and their families.

PRACTICE PEARLS

Nipa R. Shah, Hien Nguyen, S. Clarke Smith, Amaryllis Sánchez Wohlever, Jennifer Donohue

Compile favorite patient resources online | Consider mental disorder diagnoses | Help patients find what moves them | Replace diplomas with more personal displays in exam rooms | Know who's in the exam room before you enter

A Day in My Practice in 2020

Nathan Hitzeman

What will medical practice look like in the next decade? Here's one possibility.

Plugging Practice Leaks

Robert Edsall

Left unchecked, leaks can sap your practice of time, efficiency, goodwill and cash.

EHRs: Watching and waiting

Employed physicians: lower productivity but higher quality of care?

ACO costs may outweigh savings

CODING & DOCUMENTATION

Cindy Hughes

Vaccinations and Medicare annual wellness visits | Vision exams for Medicare patients | ICD-10 transition | Medicare provider status and billing for annual wellness visits | Keloid injection