Heel Pain: Diagnosis and Management

Nailah Adams Morancie, MD, MS
Landon Irvin, MD
Brian Z. Rayala, MD

American Family Physician. 2025;112(6):648-656.

Author disclosure: No relevant financial relationships.

This clinical content conforms to AAFP criteria for CME.

Heel pain accounts for 2 million office visits annually and is associated with higher body mass index, manual jobs, and a sedentary lifestyle. Retrocalcaneal bursitis is more common in women 40 to 60 years of age with Haglund deformity and a thickened Achilles tendon. Calcaneal apophysitis (Sever disease) is the most common cause of heel pain in active children and adolescents; in the outpatient setting, it accounts for up to 16% of musculoskeletal conditions in children. In os trigonum syndrome, athletes such as soccer players, gymnasts, and dancers who are engaged in repetitive plantar flexion commonly present with worsening posterior ankle pain and an antalgic gait. Risk factors for peroneal tendon injuries include corticosteroid injections into the peroneal sheath, use of fluoroquinolones, rheumatoid arthritis, hyperparathyroidism, and diabetes. Magnetic resonance imaging is the most accurate test for the diagnosis of most causes of heel pain, but ultrasonography is being used more often as it becomes more readily available at the point of care. Most patients with heel pain improve with conservative treatment, and surgical management should be reserved for recalcitrant cases. Pain catastrophizing and kinesiophobia are associated with diminished foot function and poorer prognosis.

Heel pain accounts for 2 million office visits annually and is associated with higher body mass index, manual jobs, and a sedentary lifestyle.1 Evaluation and management of heel pain are based on the location of pain (Figure 12). Mechanical etiologies, such as Achilles tendinopathy, are common causes of heel pain (Table 12). However, neurologic, arthritic, oncologic, infectious, and traumatic etiologies should be considered. Figure 2 provides a practical approach for the diagnosis of heel pain.2

SORT: KEY RECOMMENDATIONS FOR PRACTICE

Clinical recommendationEvidence ratingComments
Ultrasound-guided corticosteroid injections may decrease the pain of retrocalcaneal bursitis in the short term, but they increase the risk of Achilles tendon rupture.22 CEvidence from one case series
Imaging is not required to make a diagnosis of Sever disease in children; however, radiography, ultrasonography, or magnetic resonance imaging may be useful in patients with persistent heel pain.24 BEvidence from one retrospective cohort study
Ultrasound-guided partial percutaneous fasciotomy may improve pain and function for recalcitrant plantar fasciitis for up to 1 year.16 CEvidence from a systematic review that identified one case series
Magnetic resonance imaging is the preferred test for the diagnosis and prognosis of calcaneal stress fractures.45 BConsistent evidence from systematic review of lower-quality studies

A = consistent, good-quality patient-oriented evidence; B = inconsistent or limited-quality patient-oriented evidence; C = consensus, disease-oriented evidence, usual practice, expert opinion, or case series. For information about the SORT evidence rating system, go to https://www.aafp.org/afpsort.

FIGURE 1.

Heel pain and corresponding anatomy.

Illustration © Steve Oh

Adapted with permission from Tu P, Bytomski JR. Diagnosis of heel pain. Am Fam Physician. 2011;84(8):912.

TABLE 1. Mechanical Causes of Heel Pain by Location

EtiologyClinical featuresInitial treatment
Posterior
Achilles tendinopathyAchy, sharp pain with tenderness along the tendon
Worsens with increased activity
Occasional palpable prominence from tendon thickening
Worsens with passive dorsiflexion
Activity modification, rest and weight-bearing as tolerated, decrease pressure to affected area, heel lifts or orthotics, NSAIDs or analgesics, deep friction massage, ankle bracing, and eccentric exercises

Haglund deformityPain at the superior aspect of the posterior calcaneus
Radiography may show early deformities
Decrease pressure to affected area and NSAIDs or analgesics

Retrocalcaneal bursitisPain, erythema, and swelling around the Achilles tendon
Tenderness on direct palpation
Decrease pressure to affected area, NSAIDs or analgesics, and corticosteroid injections (preferably ultrasound guided)

Calcaneal apophysitis (Sever disease)Pain in adolescents that worsens with increased activity or during growth spurt
Tenderness at Achilles insertion
Pain with passive dorsiflexion and mediolateral calcaneal compression
Activity modification, NSAIDs or analgesics, ice, stretching and strengthening exercises, and orthotics or shoe modifications

Inferior
Calcaneal stress fractureCommonly occurs following an increase in activity level or a change to harder walking surfaces
Pain with activity that progressively worsens to pain at rest
Diagnosed with imaging
Activity modification with occasional non–weight-bearing activity, heel pads, walking boots, crutches, or a controlled ankle motion walker

Heel pad syndromeDeep, bruise-like pain and tenderness at middle of heelDecrease pressure to affected area, NSAIDs or analgesics, heel cups, taping, and proper footwear

Heel spursRadiographic findings at site of painDecrease pressure to affected area

Nerve entrapment (medial or lateral plantar nerve, nerve to abductor digiti minimi)Sensations of burning, tingling, or numbness
Occasionally preceded by increased activity or trauma
Decrease pressure to affected area, NSAIDs or analgesics, ice, and stretching exercises

NeuromaSensations of burning or tingling
Painful lump with palpation
Decrease pressure to affected area

Plantar fasciitisPain with first steps after prolonged rest
Tenderness on medial calcaneal tuberosity and plantar fascia
Rest and activity modification, stretching and strengthening exercises, NSAIDs or analgesics, ice massage, and arch support

Midfoot (medial)
Flexor digitorum longus tendinopathyTenderness posterior to medial malleolus and obliquely across sole of foot to base of distal phalanges of lateral toesActivity modification, decrease pressure to affected area, NSAIDs or analgesics, and eccentric exercises

Flexor hallucis longus tendinopathyTenderness posterior to medial malleolus and on plantar surface of great toeActivity modification, decrease pressure to affected area, NSAIDs or analgesics, and eccentric exercises

Posterior tibialis tendinopathyTenderness at navicular and medial cuneiformActivity modification, decrease pressure to affected area, NSAIDs or analgesics, and eccentric exercises

Tarsal tunnel syndromeBurning, tingling, or shooting pain and numbness in posteromedial ankle and heel (may extend to toes) that worsens with standing and activity
Positive Tinel sign
Muscle atrophy in severe cases
Activity modification, orthotics, NSAIDs, neuromodulator therapy, and corticosteroid injections

Midfoot (lateral)
Peroneal tendinopathyTenderness in lateral calcaneus along path to base of fifth metatarsalActivity modification, decrease pressure to affected area, NSAIDs or analgesics, and eccentric exercises

Sinus tarsi syndromePain in lateral calcaneus and ankle
Feeling of foot or ankle instability
Worse after exercise or on uneven surfaces
May have history of repeated ankle sprains
Orthotics, ice massage, NSAIDs or analgesics, physical therapy (eg, balance/proprioception, strengthening exercises), and corticosteroid injections

NSAID = nonsteroidal anti-inflammatory drug.

Adapted with permission from Tu P, Bytomski JR. Diagnosis of heel pain. Am Fam Physician. 2011;84(8):910–911.

NAILAH ADAMS MORANCIE, MD, MS, CAQSM, FAAFP, is an assistant professor in the Department of Family Medicine at the University of North Carolina at Chapel Hill.

LANDON IRVIN, MD, CAQSM, is an assistant professor in the Department of Family Medicine at the University of North Carolina at Chapel Hill.

BRIAN Z. RAYALA, MD, FAAFP, is a professor in the Department of Family Medicine at the University of North Carolina at Chapel Hill.

Address correspondence to Nailah Adams Morancie, MD, MS, CAQSM, FAAFP, at nailah_adams@med.unc.edu.

Author disclosure: No relevant financial relationships.

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