Express Access
The first scientific referral process in health care that helps patients find the right behavioral health support based on their unique needs.
Express Access offers a complete solution: top providers, advanced screening, precise matching and a seamless booking marketplace. Your patients get the care they need—no web searching required.
AAFP members:
Receive a free subscription to Express Access ($600 value)
Simplify behavioral health referrals and empower your patients
For physicians and for patients - the process is simple.
Physician Flow
Members log in from the right column on this webpage and answer a few simple questions.
Print an exam-room flyer with a QR code for your patients to scan.
Encourage patients to point their phone cameras at the QR code on the exam-room flyer to create their account and access the service.
Access your dashboard to monitor patients’ speed to high-quality care and monitor outcomes.
Patient Flow
Point their phone cameras at the QR code on the exam-room flyer and follow the link to create their account.
Create their free account online.
Complete a 5-7 minute panel diagnostic screener.
Allow the platform to TOP Match™ them to available providers with an empirical track record of helping similar patients, based on their needs.
Book an appointment with the provider they like best.
Behavioral health providers promote their specialties and skills on websites all over the internet. The correlation between these self-perceived strengths and actual patient outcomes is near zero (Constantino et al, 2023). Outcome Referrals has spent the past four decades solving this problem.
NIH has funded the development of Express Access, and the science was tested in a PCORI-funded double-blind randomized clinical trial with JAMA-published results. The innovation (called TOP Match TM) assisted five times more patients to return to full health without relapse compared to the control group matched to care based on a provider’s self-proclaimed strengths.
In the TOP Match condition, patient issues were identified with the Treatment Outcome Package© (TOP) – a revolutionary full-panel diagnostic screening tool that was developed by factor analyzing nearly all diagnostic symptoms on millions of patients across all levels of care. TOP is far more accurate than the PHQ-9 in measuring depression and also measures 10-15 additional measures of wellbeing (e.g., quality of life, anxiety, psychosis, substance abuse, sleep, mania, work functioning, sexual functioning, suicide, violence, life stress and many others). With this accurate analysis of each patient’s treatment needs, TOP Match provides each patient with a short list of treatment providers who have a recent track record of helping similar patients achieve statistically superior risk-adjusted outcomes when their patients’ outcomes are tracked with the same assessment. It’s precision medicine at its best.
AAFP members:
Receive a free subscription to Express Access ($600 value)
About AAFP member deals and discounts
AAFP member deals and discounts is a way to show how much we value your membership. We maintain long-standing relationships with companies who offer products and services that support family physicians in your personal and professional lives.
Contact the AAFP Member Resource Center with questions.